- Cancellations for accommodation must be made with at least 48 hours notice. Cancellations after this time, or failure to arrive, will be liable for the first nights accommodation cost if cancelled within 48 hours or the full charge for a failure to show.
- A $25 cancellation admin fee applies for accommodation.
- Please note there may be other third party admin charges applicable for any tours or excursions booked by the homestay on the Guests behalf.
- Cancellations must be made by using the link in the booking confirmation email or using the contact form.
- Your provided credit card may be securely captured at the time of booking and some credit card companies and gateway companies like PayPal charge a non-refundable 7.5% deposit
- Payment for the balance of your accommodation is to be undertaken directly with the homestay by way of email or on arrival at the time of your stay.
- Any violation of homestays property’s terms and conditions (such as room damage) may result in subsequent charges being made to the credit card you provided at the time of booking.
- We operate a 100% PCI-DSS card security industry compliant system, to eliminate risk of online fraud when doing transactions with us.
- On completion of your online reservation, you are emailed a confirmation notice to the email address you provide, and also provided with a printable confirmation page. At this point, your reservation is confirmed .
- All future correspondence with regard to the booking is to be direct with the homestay.
- Guests under the age of 18 must be accompanied by a guest of 18 years or over.
- Smoking is not allowed in any room on the property. If you do smoke, then you may be charged appropriate cleaning and loss of income charges.
- No visitors are allowed in rooms after 8pm. Any damage to the room or property may be charged, plus a charge for any resultant loss of income if applicable.
Cancelling a booking
Please contact the accommodation provider directly to cancel your booking. Contact details are available in your confirmation email, and also on this website.
Your personal details, and details of your reservation, will be provided directly to the accommodation provider . We will not provide these details to any other party. Your credit card details are unavailable for viewing by anybody, but remain able to be used to perform future transactions only between PayPal and the cardholder.